How to Sell Your Old iPhone: The Complete Guide to Selling Your iPhone to Swappie

If you are considering selling your old iPhone, you are not alone. In fact, you are one of many in a growing community of people exploring the world of re-homing their old devices. The reasons for doing this ranges from maximising the return on their initial investment to preserving our environment. Selling a phone to a company can seem like a strange thing and leave you with many questions. In this article I will answer the most common questions and concerns we hear about selling an old iPhone. We will also take a look at some of the many reasons why people across the globe turn to Swappie when they want to sell their used iPhones.

How do I choose the right company to sell to?

No two mobile phone resellers are exactly alike. They vary widely in service and support, with companies offering sales processes ranging from smooth and simple to lengthy and laborious. The key to avoiding a long, difficult sales process is to know exactly what you are looking for in a company that buys and resells old phones.

If you are not familiar with Swappie, you may be wondering what qualities make our company stand out from the crowd. While the list of reasons is lengthy, we believe it is our quick and easy sales process that keeps customers across the globe coming back to us to sell their old phones. Below are 10 factors which make Swappie’s sales process as pleasant as it is.

1) Simplicity

Selling a phone to a company should be as easy as 1-2-3! Here at Swappie, our goal is to keep the process as smooth and simple so you can receive your payment as quickly as possible. There are three steps to selling your phone to us: filling in the form, packing your phone and mailing it. First, fill out Swappie’s online sales form and print out your DHL label. Next, carefully pack your phone to protect it during shipping. Finally, schedule a pickup or take your package to a DHL service point for shipment.

2) Speed

You can complete the three steps above in a matter of minutes. It typically takes 1-3 business days for Swappie to receive your phone and most phone inspections are completed within 2-3 business days. Once the inspection is complete, payment will be made to the bank account you listed in your form. Some customers receive payment within the same week that they shipped their old phone.

3) Convenience

Swappie makes it possible for you to easily sell your phone from the comfort of your home or office. All you need is a small box, some packing material and a printer. Once you’ve taken a few minutes to fill out the form and send us your package, you can expect swift payment for your old phone.

4) Security

Selling your old phone to Swappie is a safe and secure process. All of our shipments are handled by DHL, the world’s largest logistics company, who you can count on to take extensive care in protecting their shipments. All payments are made via direct bank transfer, which is the safest and fastest way to send payments. Most importantly, should you decide to cancel the sale before payment has been made, you can let us know and we will send your phone back to you in the same condition we received it.

5) Professionalism

When you sell your phone to Swappie, you can have peace of mind knowing that you are dealing with an experienced team of industry professionals. In fact, the Swappie concept was born years ago when the company’s founders had a poor experience with an online used phone dealer. The founders established Swappie to give people across the world a safe and secure marketplace for buying and selling used phones.

6) Fairness

Swappie strives to pay customers fair market value for their used iPhones. We follow the latest market trends to ensure that you receive the compensation you deserve based on your phone’s model and condition. We will pay you via direct bank transfer to ensure that you receive your money as quickly as possible.

7) Sustainability

Selling an old phone to be refurbished and resold helps the environment by reducing electronic waste, and reduces the amount of raw materials needed to build another phone from scratch. You also reduce the mining of valuable materials. Many people do not realise that mobile phones contain traces of copper, silver, and even gold! In fact, a growing number of countries are encouraging citizens to sell or recycle their old cell phones and electronic devices.

8) Support

Strong customer support should be the cornerstone of success for any mobile phone reseller. Although you can expect the sale of your phone to go smoothly, you may still have questions or concerns before, during, or after the sale process. In this case, you are guaranteed a swift response from a highly trained iPhone specialist. Swappie offers exceptional customer service and makes every effort to respond to your inquiry within 24 hours.

9) Trustworthiness

Determining whether a phone reseller is trustworthy or not can be difficult. One of the best ways of checking a company’s reputation is to research their reputation online through reviews and comments. Generally speaking, a large percentage of highly favourable reviews indicates that the company is trustworthy.

The Swappie team is proud to have excellent customer ratings and a solid reputation for responding to customer questions and concerns. Three out of every four customers give Swappie a five-star rating and the majority of the remaining customers give a four-star rating. With thousands of online reviews by customers, this is a testament to Swappie’s dependability.

10) Experience

Ideally, the iPhone reseller you choose should have several years of experience and a proven track record of success in the refurbished mobile phone industry. Swappie’s expertise is reflected not only in it’s excellent reputation, but also indicated by its growth and strong international presence. With over 200 skilled employees and a worldwide presence, Swappie has the resources to handle your iPhone inspection and payment efficiently.

Are there any limitations I should abut know before I sell my old iPhone?

Swappie accepts nearly all iPhone models in a range of conditions. However, there are some exceptions. Specifically, your phone should be intact and should be a model that was manufactured within the last several years. Below is a summary of phone types that Swappie will not purchase, or may only offer minimal payment for.Phones with severe damage. Examples include phones with dysfunctional motherboards or phones that have sustained water damage.

Swappie accepts nearly all iPhone models in a range of conditions. However, there are some exceptions. Specifically, your phone should be intact and should be a model that was manufactured within the last several years. Below is a summary of phone types that Swappie will not purchase, or may only offer minimal payment for.

Phones with severe damage. Examples include phones with dysfunctional motherboards or phones that have sustained water damage. iPhones older than iPhone 6. We also do not buy the iPhone 6 Plus or stolen phones. Our organisation operates according to high ethical standards. Please, do not try to sell us any phone that has been stolen. We will pass the case on to the relevant authorities.

It is good to note that the world’s top iPhone resellers continually update their policies to reflect current market trends and changes. For this reason, make sure you check Swappie’s website for up-to-date information before proceeding to ship your phone.

What should I do before I sell my iPhone?

Once you decide to take advantage of the benefits of selling your phone to Swappie, there are just a few steps that you should take before packing and shipping your phone to us. For safety and security reasons, make sure you do the following three things:

First, request that your current service provider terminates your contract to avoid continued charges.

Next, clear your phone’s memory of all stored information, such as contacts and personal data.

Third, remove your phone’s SIM card and store it in a secure location or cut it up.

The last step is to find a box and protective packing material to ship your phone to Swappie. You can then wrap the box with bubble wrap and place it inside another slightly larger box for safe shipment. You can also choose a small box that allows you sufficient room to wrap and pack your phone.

Can I sell my old iPhone today?

If you are interested in selling your iPhone immediately to make some fast cash, come over to Swappie’s website and fill out our online sales form. Within a matter of minutes, you can be on your way to getting money in the bank for your used phone.

If you would like to learn more about our secure phone purchasing process, we invite you to check out our frequently asked questions (FAQ) page or contact us by email at We are also available by phone and live chat to respond to any of your questions. We are happy to help you find a new home for your old phone and make the very most of your initial investment.