Swappie Warranty™

12-month Swappie Warranty™ – faster and more comprehensive than Apple’s own warranty!

Swappie always provides a 12-month Swappie Warranty™ for all its phones—free of charge! Thanks to the comprehensive Swappie Warranty™, you can rest assured that your phone will work with 100% certainty. Our warranty is faster and more comprehensive than the one provided with Apple’s new phones, since it covers practically everything except for mechanical damage.

You can also extend your warranty to 3 years in total by selecting the extended 3-year warranty when placing your order.

Some of the services included in our warranty:

  • Guaranteed fast repair service. We will begin the repair process immediately upon receiving the phone.
  • Free fault diagnosis. All our customers get a free fault diagnosis, regardless of whether the device in question is covered by Swappie’s liability for defects.
  • Free replacement phone. We will give you a corresponding phone as a replacement if doing so is quicker than repairing your old phone.

Since we test and refurbish all our phones, you can confidently buy a phone for the price of a used one, but with the safety of a new phone. Our warranty even covers more faults than the manufacturer’s warranty. For more detailed information about the Swappie Warranty™, please read our Terms and Conditions.

We also provide a 14-day right to return in case you are not satisfied with the phone you purchased.